The problem
Halden moves goods for more than three hundred retailers through forty warehouses. Their planning team had good dashboards and no time to read them. By the time a demand spike showed up in the weekly review, the shelves were already empty.
What changed
Kairo connected to Halden’s warehouse management system, their order data and the support queue. Within a week it had a baseline for every lane and every product family. The first useful brief arrived on day nine: a regional surge in cold-chain orders, three days ahead of the usual pattern.
- Briefs land in the planning channel at 7am, ranked by revenue at risk
- Each brief links to the exact orders and lanes behind it
- Planners ask follow-up questions in plain English and get answers in seconds
We stopped reading dashboards on Monday morning. We read one page and make three decisions.
The outcome
Stockouts fell by a third over two quarters. The planning team stayed the same size, and spends its Monday mornings deciding instead of digging.
