The problem
Aerowin handles baggage and boarding for airlines at fourteen airports. One late inbound flight can ripple through a whole day of shifts, and supervisors found out when the queue was already long.
What changed
Kairo watches flight feeds, rosters and gate assignments together. It flags the combinations that historically turn into delays and suggests where to move people.
- Shift gaps predicted from live flight data
- Briefs sent to duty managers by airport
- End-of-day summary for regional leads
The outcome
Delay minutes caused by ground handling fell by almost a quarter, without adding staff.
